PROJECT AND BUSINESS DEVELOPMENT MANAGER
OVERVIEW
This role combines a Project management role with Business Development
for Enclude?s cloud offerings and services. This is a senior level
position with the Operations team, reporting into the Senior
Development Manager. The purpose of the role is to manage the delivery
of systems implementation projects, identify and develop prospective
opportunities and manage and develop client relationships.
DUTIES AND RESPONSIBILITIES
_PROJECT MANAGEMENT_
* Planning the project implementation.
* Working closely with team members and relevant stakeholders to
ensure that all project requirements, deadlines, and schedules are on
track.
* Preparing status reports for review with the Enclude Strategy and
Operations team.
* Analysing and tracking project risks.
* Meeting with team members and stakeholders to identify and resolve
issues.
* Managing change requests to ensure that all parties are informed
of the impacts on the project schedule and budget.
* Tracking project deliverables and ensuring that they adhere to
good standards.
* Ensuring good internal and external project communications.
* Coordinating the handover of requirements to the Enclude
Development team.
* Coordinating the creation of user manuals and training materials
and other documents for the successful implementation and handover to
clients.
* Obtaining client acceptance of project deliverables.
* Working with the Development team to ensure successful handover to
the Support team.
* Managing client adoption/satisfaction within the project
transition period.
* Coordinating project evaluation and identifying successful and
unsuccessful project elements.
* Monitoring the budget and ensuring that Enclude management are
alerted if it is likely to be exceeded.
_BUSINESS DEVELOPMENT AND PIPELINE_
* Manage a portfolio of client projects.
* Monitor and update the Enclude pipeline in the Salesforce CRM.
* Manage and strengthen client relationships.
* Work with colleagues to take client feedback to enhance the client
offering.
* Develop a deep understanding of Enclude product offerings.
* Develop and apply sectoral and functional expertise to enhance the
value offerings to clients.
* Work with colleagues to develop a growth strategy for clients and
sectoral offerings.
* Conduct research to identify new clients and client needs.
* Promote Enclude?s products and services.
* Handle enquiries.
* Develop proposals.
* Meet and present to clients.
* Promote enhancements and new features to clients.
* Promote and support sectoral Communities of Practice to deepen
client engagement with product offerings and to gather feedback and
feature enhancements.
* Develop case studies and promotional materials.
_OTHER DUTIES_
* Communicate regularly with clients assigned to you by the Senior
Project manager.
* Share the promotion of the overall ENCLUDE programmes.
* Attend staff meetings.
* Actively participate in the core ENCLUDE team to develop
ENCLUDE?s capacity to better deliver our mission.
* Any other tasks, consistent with your position, as requested by
the Enclude Strategy and Operations team.
REQUIREMENTS
_ESSENTIAL_
* Strong project management skills.
* Ability to build rapport with a proven ability to work with
internal and external stakeholders in a constructive and approachable
manner.
* A suitable business management / project management qualification
/ degree.
* Work?experience in a business development position
* Good conceptual understanding of business systems and Client
Relationship Management (CRM) solutions.
* Good IT literacy and attention to detail.
* Excellent verbal and written communication skills.
* Highly proficient in spoken and written English.
* Excellent problem-solving, listening, and questioning skills.
* Excellent interpersonal skills and ability to connect with system
users in a wide variety of roles and with varied technical skills.
* Highly organised, good time management skills, with ability to
handle multiple tasks with excellent attention to detail.
* Ability to work as part of a team.
* An interest in and commitment to the ethos and work of Enclude.
_DESIRABLE_
* Sectoral knowledge and experience.
APPLICATIONS FOR THE POSITION MAY BE MADE BY SENDING A CV WITH COVER
LETTER CLEARLY DEMONSTRATING RELEVANT EXPERIENCE AND SUITABILITY FOR
THE ROLE TO **APPLY ON THE WEBSITE**.
CLOSING DATE FOR APPLICATIONS IS 5PM ON TUESDAY 9TH MARCH **APPLY ON
THE WEBSITE**.
FIRST ROUND INTERVIEWS ARE PLANNED FOR THE WEEK COMMENCING **APPLY ON
THE WEBSITE**TH MARCH **APPLY ON THE WEBSITE**.
We need : English (Good)
Type: Permanent
Payment:
Category: Others
